February 15, 2018

Dear visitors and friends,

We have recently made some changes to ensure that you continue to have great experiences during your visits to Happy Hollow Park & Zoo.

We have permanently increased our security measures and have stationed a parking monitor in the east parking lot to surveil the area and address any safety concerns. Our staff now walk across the bridge and into the east parking lot plaza area regularly to welcome guests and monitor the entrance pathway to Happy Hollow. Overnight security has also been increased with additional staff and surveillance.  

We continue to work with our public safety partners to patrol the area. Happy Hollow staff is in direct radio contact with the Kelley Park Rangers and San Jose Police Department.

As friends and members of our community, we welcome your feedback, and value your input. As always, if you ever have any questions, please feel free to give us a call at (408) 794-6400.

Thank you for helping us make our park a fun and safe place to play.


Shannon Heimer

General Manager

Happy Hollow Park & Zoo


 Association of Zoos and Aquariums Happy Hollow FoundationSpecies Survival Plan