Membership FAQs

When will I get my Happy Hollow membership card?
Due to the popularity of Happy Hollow Park & Zoo memberships and the current transition to a new membership system, membership cards have not yet been mailed. However, your membership verification letter or your copy of the application form, are all you need to continue to visit Happy Hollow Park & Zoo and our reciprocal partners!
 
If the temporary expiration date printed on your verification letter has passed, please exchange it for a current one at the Member & Guest Services Building prior to visiting a reciprocal facility.  If you have lost your proof of membership, please check in at the Membership windows at the front entrance to obtain an entry pass for the day. 
 
Look for your new Happy Hollow membership cards in the mail this Fall.  We appreciate your patience & membership support and look forward to seeing you at Happy Hollow Park & Zoo!

Have You Moved?
Please contact the Membership Department to update your address so you won't miss our quarterly magazine, invitations to events, renewal notices, and other important mailings.